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Intervention Catalogue

The elephants in meeting rooms are intangible. To put them to work, our interventions must go through the tangible components of the organization. The table below lists the components and the archetypal interventions that can be applied to each.

Org. Component Intervention Archetypes
People Hire, train, convene, reorganize, remove
Technologies Explore, integrate, diffuse, upgrade, remove
Processes Create, refine, remove
Policies Define, refine, remove
Artifacts Create, refactor, standardize, remove

Specific interventions

Each archetype can be applied in many ways. The table below lists concrete examples. Minimally invasive interventions are in italics.

Archetype Specific Interventions
Hire people Recruit a full-time specialist, bring in an external consultancy team, hire a contractor for a specific skill, post a job listing for a single capability gap
Train people Develop a multi-week training program, send the team to an external course, pair with a colleague who has the skill, write a short reference guide
Convene people Organize an offsite workshop, run a multi-week sensemaking process, hold a 30-minute stand-up, schedule a single focused conversation
Reorganize people Restructure entire departments, create a new business unit, swap two people between teams, move one role to a different reporting line
Remove people Implement a layoff program, outsource an entire function, reassign one person to a different role, end a single contractor engagement
Explore technology Commission a feasibility study, run a multi-month pilot, try a free trial for a week, watch a demo with the team
Integrate technology Company-wide platform rollout, migrate the entire tech stack, integrate into one team first, connect to a single workflow
Diffuse technology Mandatory adoption across departments, create a Center of Excellence, share a quick demo in a team meeting, write a short how-to guide
Upgrade technology Major version migration, platform overhaul, update one feature, configure an existing setting differently
Remove technology Decommission an entire platform, migrate all data, cancel one unused license, disable a rarely-used feature
Create process Design an end-to-end workflow, implement a process management system, add one checklist step, create a simple template
Refine process Process reengineering project, hire a process consultant, remove one approval step, shorten one meeting
Remove process Eliminate an entire reporting cycle, restructure governance, stop filling out one form, skip one recurring meeting
Define policy Write a comprehensive policy manual, establish a compliance framework, clarify one decision rule, state one boundary explicitly
Refine policy Overhaul the compensation system, redesign performance reviews, adjust one threshold, change one criteria
Remove policy Eliminate an entire policy category, restructure governance, remove one approval requirement, drop one reporting obligation
Create artifact Build a company-wide knowledge base, develop a training manual, write a one-page template, create a short FAQ
Refactor artifact Restructure the entire documentation system, reorganize the shared drive, rename one section, reorder one document
Standardize artifact Implement a document management system, create corporate design guidelines, align one template across teams, agree on one naming convention
Remove artifact Archive an entire document repository, decommission a reporting system, delete one outdated file, stop updating one spreadsheet

Choosing minimally invasive interventions

Most organizations reach for the same tools when they feel friction: more process, more training, more structure. These interventions are real, but they are also expensive — in time, attention, and energy.

A minimally invasive intervention targets the structural root of a problem while adding the least possible weight. It respects the fact that your team is already busy, and that every new framework has a hidden cost.

The principle is simple: subtract before you add.

Second-order intervention

A first-order intervention changes what you do. A second-order intervention changes how you do it. When a standard intervention feels too heavy, the question is not "what more can we do?" but "can we solve this through a different component entirely?"

Three comparisons

Problem: Team lacks a shared understanding of priorities.

The standard approach is to create a new priority-setting process — weekly reviews, scoring frameworks, alignment meetings. The minimally invasive alternative is to write a one-page priority document and pin it where the team already communicates. Artifact instead of process. No new meeting required.

Problem: Too many meetings, people feel drained.

The standard approach is to redesign the meeting policy — strict agendas, time limits, mandatory preparation. The minimally invasive alternative is to remove one recurring meeting from everyone's calendar. Policy subtraction instead of process addition. The problem often solves itself.

Problem: A new tool isn't being adopted.

The standard approach is to train the entire team in a half-day workshop. The minimally invasive alternative is to integrate the tool into one existing workflow so it shows up where people already work. Technology integration instead of people training. Adoption follows from convenience, not mandate.